Legal

pkok Terms and Conditions for Bangladesh Players

These terms govern your use of the pkok platform. Please read them carefully before registering or placing any bets. By creating a pkok account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025

Key Points at a Glance

These cards summarise the most important parts of the pkok terms. The full legal text follows below.

Eligibility

You must be at least 18 years old to register and play on pkok. By creating an account you confirm you meet the minimum age requirement and that online gaming is not prohibited in your jurisdiction.

One Account Per Person

Each player is permitted one pkok account only. Duplicate accounts will be closed and any balance held pending review. Using another person's account or allowing someone else to use yours is a breach of these terms.

Deposits & Withdrawals

All transactions on pkok are processed in BDT via bKash or Nagad. Deposits are credited instantly. Withdrawal requests submitted before the daily cut-off are processed the same business day.

Bonus Rules

All pkok bonuses are subject to wagering requirements that are clearly stated in the promotion details. Bonuses cannot be withdrawn until the wagering requirement is met. Abuse of bonus offers will result in account suspension.

Responsible Gaming

pkok provides deposit limits, session reminders, and self-exclusion tools. Players who believe they have a gambling problem are encouraged to use these tools or contact the pkok support team immediately.

Account Suspension

pkok reserves the right to suspend or close any account that breaches these terms, engages in fraudulent activity, or attempts to manipulate game outcomes. Decisions made under this clause are final.

Important: These Terms and Conditions form a legally binding agreement between you and pkok. If you do not agree with any part of these terms, you must not use the pkok platform.

1 Introduction

Welcome to pkok. These Terms and Conditions ("Terms") govern your access to and use of the pkok online gaming platform, including the website at pkok.now, the pkok Android application, and all associated services (collectively, the "Platform"). The Platform is operated by pkok and is made available to eligible players in Bangladesh and other permitted jurisdictions.

By registering a pkok account, making a deposit, or placing a bet on the Platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are unsure about any part of these Terms, please contact the pkok support team before proceeding.

pkok reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of the Platform after any update constitutes acceptance of the revised Terms.

2 Eligibility

To register and use the pkok Platform, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate accounts are not permitted.
  • You must not be a resident of a jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be an employee, contractor, or immediate family member of an employee or contractor of pkok.
  • You must not be subject to any self-exclusion order or voluntary exclusion agreement with pkok or any affiliated platform.

pkok may request proof of age or identity at any time. If you are unable to provide satisfactory documentation, pkok reserves the right to suspend your account and withhold any pending withdrawals pending verification. It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering on pkok.

3 Account Registration

Each individual is permitted to hold one pkok account only. If pkok identifies that a player holds more than one account — whether under the same name, the same device, the same payment method, or the same IP address — all duplicate accounts will be closed. Any balance held in duplicate accounts may be forfeited pending investigation.

When registering, you must provide accurate and complete information. You are responsible for keeping your account details up to date. pkok is not liable for any losses arising from inaccurate account information provided by you.

You are responsible for maintaining the confidentiality of your pkok account password. You must not share your login credentials with any other person. If you believe your account has been accessed without your authorisation, you must notify pkok support immediately via live chat.

pkok accounts are personal and non-transferable. You may not sell, transfer, or assign your pkok account or any balance held within it to any other person.

4 Deposits & Withdrawals

All financial transactions on the pkok Platform are conducted in Bangladeshi taka (BDT). pkok accepts deposits and processes withdrawals via bKash and Nagad. No foreign currency accounts or bank cards are required.

Deposits are credited to your pkok account balance as soon as the transfer is confirmed by the payment provider. The minimum deposit amount is 50 BDT. There is no maximum deposit limit, though pkok may apply transaction limits for security purposes.

Withdrawal requests are processed on the same business day for requests submitted before the daily cut-off time. Most withdrawals arrive in the player's bKash or Nagad account within two to four hours of approval. The minimum withdrawal amount is 100 BDT.

pkok reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud and anti-money-laundering measure. Withdrawals will only be sent to a payment account registered in the same name as the pkok account.

  • Deposits must come from a payment account registered in your own name.
  • Withdrawals will only be sent to the same payment method used for the most recent deposit, unless otherwise approved by pkok support.
  • pkok does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
  • Any deposit made in error must be reported to pkok support immediately. pkok cannot guarantee recovery of funds once a transaction has been processed.

5 Bonuses & Promotions

pkok offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates.

Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Wagering requirements are calculated based on the bonus amount unless otherwise stated. The specific wagering multiplier for each promotion is listed in the promotion details.

pkok reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses that have already been credited to a player's account will remain subject to the terms that were in place at the time of crediting.

Any attempt to abuse the pkok bonus system — including but not limited to creating multiple accounts to claim the same bonus, placing offsetting bets to reduce wagering risk, or using bonus funds in a manner inconsistent with the spirit of the promotion — will result in the bonus being voided and may result in account suspension.

6 Gameplay Rules

All games available on the pkok Platform — including dice, poker, slots, cockfighting, bingo, and live dealer tables — are governed by individual game rules that are accessible within each game interface. By placing a bet, you confirm that you have read and understood the rules of the game you are playing.

Game results on pkok are determined by certified random number generators (RNG) for digital games, and by physical equipment operated by trained dealers for live dealer games. pkok does not manipulate game outcomes. All RNG systems are independently audited on a regular basis.

In the event of a technical fault during a game round — including disconnection, server error, or software malfunction — pkok will attempt to resolve the round based on the game state at the time of the fault. If resolution is not possible, the bet will be voided and the stake returned to the player's balance. pkok's decision in such cases is final.

  • Bets placed and confirmed cannot be cancelled or reversed.
  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.
  • Collusion, use of automated betting software, or any other form of cheating will result in immediate account suspension and forfeiture of balance.
  • pkok reserves the right to void any bet that was placed as a result of a software error or incorrectly displayed odds.

7 Responsible Gaming

pkok is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your pkok account settings at any time.

If you feel that your gaming is becoming a problem, we strongly encourage you to use the self-exclusion tool, which will prevent you from accessing your pkok account for a period of your choosing. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

pkok will not knowingly allow minors to register or play on the Platform. If we have reason to believe that a player is under 18, the account will be suspended immediately pending age verification. Any winnings accumulated by an underage player will be forfeited.

For more information about responsible gaming tools and resources available on pkok, please visit the Responsible Gaming page.

8 Privacy & Data

pkok collects and processes personal data in accordance with its Privacy Policy. By registering on the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

pkok uses your personal data to operate your account, process transactions, verify your identity, prevent fraud, and communicate with you about your account and promotions. Your data is never sold to third parties for marketing purposes.

pkok may share your data with payment processors, identity verification providers, and regulatory authorities where required by law. All third-party service providers used by pkok are contractually obligated to handle your data securely and in accordance with applicable data protection standards.

9 Intellectual Property

All content on the pkok Platform — including but not limited to the pkok logo, game graphics, software, text, and interface design — is the intellectual property of pkok or its licensors. You may not copy, reproduce, distribute, or create derivative works from any pkok content without prior written permission.

The pkok name, logo, and brand identity are registered trademarks. Unauthorised use of the pkok brand in any context — including on social media, third-party websites, or printed materials — is strictly prohibited and may result in legal action.

10 Limitation of Liability

To the fullest extent permitted by applicable law, pkok shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

pkok does not guarantee uninterrupted access to the Platform. Scheduled maintenance, technical issues, or circumstances beyond pkok's control may result in temporary unavailability. pkok will make reasonable efforts to minimise downtime and will notify players of scheduled maintenance in advance where possible.

You use the pkok Platform at your own risk. Gaming involves the risk of financial loss. pkok is not responsible for any financial losses you incur as a result of gaming activity on the Platform.

11 Suspension & Closure

pkok reserves the right to suspend or permanently close any account at its sole discretion, including in the following circumstances:

  • Breach of any provision of these Terms.
  • Provision of false or misleading information during registration or verification.
  • Suspected fraudulent activity, money laundering, or collusion.
  • Use of automated software, bots, or any other tool to gain an unfair advantage.
  • Chargebacks or disputed transactions initiated without prior contact with pkok support.
  • Behaviour that is abusive, threatening, or harmful toward pkok staff or other players.

Where an account is suspended or closed due to a breach of these Terms, any balance held in the account may be withheld pending investigation. pkok will communicate the outcome of any investigation to the affected player via the contact details registered on the account.

You may close your pkok account at any time by contacting the support team via live chat. Any remaining balance will be returned to your registered bKash or Nagad account within five business days, provided all verification requirements have been met.

12 Changes to Terms

pkok may update these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated "last updated" date. For significant changes, pkok will notify registered players via the contact details on their account.

Your continued use of the pkok Platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the Platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the pkok support team. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.

You can also reach us by email at [email protected]. We aim to respond to all email enquiries within 24 hours.

For issues related to responsible gaming, self-exclusion, or account closure, please contact support directly via live chat for the fastest response.

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